Talent.com
Ez az állásajánlat nem elérhető az országodban.
Spanish Speaking Technical Support Specialist

Spanish Speaking Technical Support Specialist

KofaxBudapest, HU
17 napja
Munkaköri leírás

Job Level

Mid Career

Job Purpose

The Technical Support Specialist is responsible for providing 1st level technical support to end customers of Tungsten Automation Corporation desktop products and resolving reported issues in an effective and timely manner. In addition, the position requires frequent interaction with Subject Matter Experts and Sr. Technical Support Engineers to properly document and escalation of undocumented issues.

Key Responsibilities

Greet customers in a courteous, friendly and professional manner using agreed upon procedures.

Provide 1st level technical support to our customers via phone, web, and email and other support channels as required.

Take ownership of customer issues, provide prompt and accurate feedback to customers, and see problems through to resolution.

Effectively communicate complex technical issues to customers and elevate unknown or undocumented issues to Subject Matter Experts and Senior Technical Support Engineers, providing detail description of problems along with steps taken to analyze the problems

While the job description describes what is anticipated as the requirements of the position, the job requirements are subject to change based upon any changing needs and requirements of the business.

Required Skills

Qualifications

  • Fluent Spanish language skills is a must (written and verbal)
  • Strong English language written and verbal skills
  • A minimum of 1 to 2 years providing 1st level technical support within a call center environment

Resourceful team player with strong interpersonal skills

Result-oriented with strong problem-solving skills

  • Good knowledge of Windows / MAC OS with the ability to carry out root cause analysis
  • Working knowledge of Microsoft Office products, local and hosted
  • Ability to troubleshoot and configure peripheral devices - (Printers, Scanners, iPad, Smart Phones)

    Maintain technical knowledge to keep up with changes in technology

    Flexible work schedule with focus on EMEA business hours

    A bachelor's degree in computer science, computer information systems or related experience

  • German language skills - not a must but it is an advantage
  • Tungsten Automation Corporation, Inc. is an Equal Opportunity Employer M / F / Disability / Vets

    Hozzon létre álláshirdetést erre a keresésre

    Technical Specialist • Budapest, HU

    Kapcsolódó állás
    German-Speaking Technical Support Analyst

    German-Speaking Technical Support Analyst

    transcosmos (TCIS)Budapest, Budapest, HU
    Quick Apply
    Support the Next Generation of Smart Mobility.At transcosmos Europe, we’re supporting a global brand known for transforming how people move through cities — think intelligent electric scooters, app...Mutass többetUtolsó frissítés: 28 napja
    Spanish speaking Customer Advisor - Budapest, Hungary

    Spanish speaking Customer Advisor - Budapest, Hungary

    FoundeverBudapest, Budapest, HU
    Spanish speaking Customer Advisor - Budapest, Hungary.Spanish speaking Customer Advisor - Budapest, Hungary.Do you want to contribute to an outstanding customer representative service? .Looking to ...Mutass többetUtolsó frissítés: 30+ napja
    IT Support Specialist (German speaking)

    IT Support Specialist (German speaking)

    Trenkwalder KftBudapest
    IT-hibajelentések, kérdések és változtatási kérések kezelése.Ügyfél támogatása telefonon és írásban.Hibajegyek kezelése, ellenőrzése és irányítása. Kapcsolattartás az ügyfelek és a második szintű tá...Mutass többetUtolsó frissítés: 5 napja
    English Speaking Technical Contract Specialist

    English Speaking Technical Contract Specialist

    ComputacenterBudapest, HU
    Contract-compliant mapping of customer requirements (70-80 %).Document review and review of special agreements (offer, order, calculation). Coordination of contractual services with interfaces (SAM,...Mutass többetUtolsó frissítés: 18 napja
    German Speaking Technical Product Support Representative

    German Speaking Technical Product Support Representative

    CopelandBUDAPEST, Hungary
    Technical Support Representatives partner with customers to ensure their success through broad-based technical support of NI Products. Technical Support Representatives respond to technical needs to...Mutass többetUtolsó frissítés: 17 napja
    Technical Support Specialist @ SalesAutopilot Kft.

    Technical Support Specialist @ SalesAutopilot Kft.

    SalesAutopilot Kft.Budapest, Hungary
    A SalesAutopilot Magyarország egyetlen marketingautomatizációs szoftvercége, amely komplex és kifinomult megoldásokat kínál vállalati ügyfeleknek. Ha szenvedélyesen hiszel a technológia erejében, és...Mutass többetUtolsó frissítés: 23 napja
    Spanish speaking Accountant

    Spanish speaking Accountant

    Euronet – EFT SegmentBudapest, Budapest, HU
    Quick Apply
    Daily booking of incoming invoices (AP) and outgoing invoices (AR).Daily booking of bank statements.Ensure accuracy and completeness of accounting documentations. Supporting external and internal au...Mutass többetUtolsó frissítés: 30+ napja
    Finance Support Specialist- Polish Speaking

    Finance Support Specialist- Polish Speaking

    BP Business Service Centre Kft.Budapest, Hungary
    As a leading global energy company, we provide heat, light and mobility to customers worldwide.Across the bp landscape, we’re home to a range of brands across many areas of our industry.We’re inves...Mutass többetUtolsó frissítés: 6 napja
    Portuguese-speaking Sales Support Specialist

    Portuguese-speaking Sales Support Specialist

    HAYS Hungary Kft.Budapest
    We are looking for a Portuguese-speaking Sales Support Specialist for our worldwide-known multinational partner.The company provides a professional working environment to advance your career! Both ...Mutass többetUtolsó frissítés: 7 napja
    German-Speaking Technical Support Analyst

    German-Speaking Technical Support Analyst

    transcosmosBudapest, Budapest, Hungary
    Support the Next Generation of Smart Mobility.At transcosmos Europe, we’re supporting a global brand known for transforming how people move through cities — think intelligent electric scooters, app...Mutass többetUtolsó frissítés: 28 napja
    Technical Support Analyst - German speaking - Budapest

    Technical Support Analyst - German speaking - Budapest

    Randstad Hungary Kft.Budapest
    Our business partner is looking for a German speaking Technical Support Analyst to join their team.If you have experience in customer support, enjoy working in a dynamic and fast-paced environment,...Mutass többetUtolsó frissítés: 4 napja
    Technical Support Specialist with Spanish and English

    Technical Support Specialist with Spanish and English

    BT GroupBuilding 31, Budapest, Hungary
    The role requires flexibility to work in scheduled shifts to ensure coverage across different time zones.Please note that this role requires colleagues to work in shifts and is based in Budapest OR...Mutass többetUtolsó frissítés: 27 napja
    • Kiemelt
    German Speaking Technical Support Analyst

    German Speaking Technical Support Analyst

    JobScannerBudapest, 267, Hungary
    Join our partner as a Technical Support Analyst with.If you are interested in the position, apply with your.Provide customer support via phone, email, and chat. Assist with product setup, configurat...Mutass többetUtolsó frissítés: 30+ napja
    German Speaking Technical Support Analyst

    German Speaking Technical Support Analyst

    HSA Kft.Budapest
    Join our partner as a Technical Support Analyst with German language skills! If you are interested in the position, apply with your English CV! Feladatok / Tasks Provide cus...Mutass többetUtolsó frissítés: 30+ napja
    German Speaking Technical Product Support Representative

    German Speaking Technical Product Support Representative

    emersonBUDAPEST, Hungary
    Technical Support Representatives partner with customers to ensure their success through broad-based technical support of NI Products. Technical Support Representatives respond to technical needs to...Mutass többetUtolsó frissítés: 17 napja
    Spanish speaking Customer Advisor - Budapest, Hungary

    Spanish speaking Customer Advisor - Budapest, Hungary

    SitelBudapest, Budapest, HU
    Do you want to contribute to an outstanding customer representative service? .Looking to make your career in a multicultural environment? . So we have the perfect opportunity for you.As a customer s...Mutass többetUtolsó frissítés: 15 napja
    Customer Master Data Trainee - Spanish speaking

    Customer Master Data Trainee - Spanish speaking

    Mind-Diák SzövetkezetBudapest
    We are an innovative global healthcare company with one purpose : to chase the miracles of science to improve people’s lives. We’re also a company where you can flourish and grow your career, with co...Mutass többetUtolsó frissítés: 7 napja
    Technical Support Analyst - German speaking - Budapest

    Technical Support Analyst - German speaking - Budapest

    Randstad HungaryBudapest, Hungary
    Competitive salary and benefit package .Supportive working environment.Our business partner is looking for a.German speaking Technical Support Analyst. If you have experience in customer support, en...Mutass többetUtolsó frissítés: 30+ napja