Product Manager

Yext (NYSE : YEXT) is the leading digital presence platform for multi-location brands, with thousands of customers worldwide. With one central platform, brands can seamlessly deliver consistent, accurate, and engaging experiences and meaningfully connect with customers anywhere in the digital world. Our AI and machine learning technology powers the knowledge behind every customer engagement, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a ‘Best Place to Work’ globally by industry leaders such as Built In, Fortune, and Great Place To Work®!

We’re excited to share that Yext has recently joined forces with Hearsay Systems, forming a unified organization that is stronger than ever. This strategic acquisition enhances our ability to deliver world-class solutions by combining industry-leading digital presence management with compliant engagement solutions across social media, text, and voice. As we begin this exciting new chapter together, we’re looking for passionate, driven individuals to help us integrate and continue to innovate in our shared mission.

This role will be part of the Hearsay team, now an integral part of Yext.

This is a hybrid position, offering the flexibility of remote telework with the requirement to be on-site at least one day per week on average. Occasional adjustments may be made based on team needs or project demands.

As a  Product Manager at Yext, you’ll support the product development lifecycle by breaking down complex problems and collaborating cross-functionally to bring valuable solutions to life. You’ll partner closely with product managers, designers, engineers, customer-facing teams, and more to build products that solve real customer needs and drive impact. This is a high-learning, high-ownership role where you’ll grow your product management skillset by working on critical initiatives from discovery through launch.

What You’ll Do

• Contribute to high-impact, cross-functional initiatives while taking ownership of smaller-scope features and improvements from concept to launch
• Collaborate with design, engineering, data science, and go-to-market teams to build and iterate on features
• Help uncover customer needs through interviews, feedback, and data analysis
• Conduct research on customer problems, industry trends, and competitive landscape
• Write product specs, contribute to product briefs, and help define success metrics
• Partner with PMs to coordinate feature launches including QA, documentation, enablement, and adoption
• Participate in internal and external product storytelling
• Support ongoing product operations and customer escalations as needed

What You Have

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Yext is committed to building an inclusive and diverse culture where every person is seen, heard, and valued. We believe in equal employment opportunity and welcome employees and applicants of all races, colors, ethnicities, religions, creeds, national origins, ancestries, genetics, sexes, pregnancy or childbirth, sexual orientations, genders (including gender identity or nonbinary or nonconformity and / or status as a trans individual), ages, physical or mental disabilities, citizenships, marital, parental and / or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. It is Yext’s policy to provide reasonable accommodations to people with disabilities as required by law. If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete .