Front Office Supervisor (F / M / NB)

Job Description

JO&JOE is opening its new hostel in Budapest! And is looking for its next Front Office Supervisor.

Come and write a page in the history of JO&JOE, by being part of the opening team! The Front Office Supervisor will ensure our guests are warmly welcomed, smoothly and quickly, withing our Open House. ️

Why you?

None of these missions will scare you :

Mission 1 : Welcome and assist each guest with personalised attention, from check-in to check-out.

Mission 2 : Supervise and coach the reception team to ensure smooth and impeccable service.

Mission 3 : Manage the cash registers, verify accounts, and ensure proper handling of payments.

Mission 4 : Handle guest requests and complaints professionally and responsively.

Mission 5 : Actively promote the hotel’s services ️ : shop, restaurant, events… it all passes through your hands.

Mission 6 : Ensure communication between the team and management by reporting all essential information.

Mission 7 : Replace the Front Office Manager in his / her absence.

Mission 8 : Be the guarantor of a flawless customer experience ✨ at all times of the day.

Qualifications

Because you’ve got it in you :

An impeccable sense of welcome and customer service.

A natural ability to lead and motivate a team.

Flawless organisation and excellent priority management.

Smooth and effective communication in all circumstances.

A desire to learn and develop.

YOUR LITTLE EXTRAS ARE :

Level of studies : Bachelor / Master / MBA.

Field of study : Hospitality or Tourism.

Professional experience : 2 years minimum.

Languages required : fluent in both Hungariand and English .

Additional Information

We're sure you know the song

First verse : We'll schedule an initial phone call with our Recruitment team if your application fits our beat.

Chorus : After a successful phone interview, your future boss and the JO&JOE Recruitment Team, give you an appointment! Be strong!

Last verse : Naturally, you'll hear back from us whether it's or .