Location : Hungary - Budapest | Job-ID : 211852 | Contract type : Standard | Business Unit : Purchasing & Supply Chain
Your future tasks will be...
Group Technology Sourcing (GTS) have created a Centre of Excellence in Budapest part of Product Information Management (PIM) within our Expert Services department. Product Information Management (PIM) is one of four key expert units which bring key business critical functions such as Portfolio Services and Material Master to drive tangible end to end benefits for our customers and first class Portfolio Management services.
The Catalogue Coordinator role is responsible for supporting customers who require Portfolio rate card driven services which vary from Standard, Enhanced to Premium level services dependent on scale and complexity. Our core aim is to centralise the control of approved portfolio products helping our customers rationalise IT spend. Portfolio ensure they are made available to purchase within SLA and are sold at the right customer price whilst safeguarding our commercial profitability.
The team’s main responsibility is to manage customer catalogue pricing, IT product change control and creation of accurate customer facing excel reporting. We are an experienced multilingual team with an international outlook, responsible for monthly maintenance of existing domestic and global IT Hardware catalogues. Portfolio offer Standard, Enhanced and Premium level services dependent on the customer’s needs and demonstrate our key deliverables against the value chain. The team provide expert knowledge and support for on boarding new customers and countries and delivering for some of Computacenter’s largest and existing customers.
On a daily basis :
- Maintaining the customer catalogue pricing, change management of IT products and End of Life products
- Liaising with customers to add and remove products from the catalogues & quote and source new products via International IT Suppliers or Partners
- Liaising with OEMs and Suppliers to ensure global pricing is available and in place, escalating any issues back to key stakeholders. Working closely with internal teams in eBusiness, Merchandising, Customer Management and service design to define new catalogue content, pricing and presentation of products on a customer webshop
- Creation of new Stock Inventory Reporting templates that are clear, concise and accurate. Look at new ways to improve reporting outputs and respond to customer reporting queries
- Support the need for forecasting based on usage reports and / or information from the Account / Service teams. Issue to the customer and flag where stock is not available for future demand
- Regular contact with Partner Suppliers to obtain local pricing or SKUs and local reporting to meet Customer contractual requirements, collate and distribute reports as required
- Regular contact with assigned Account and Group Technology Operations contacts in charge of Sales Order Management
- Participating in new customer wins and Business Take on transition projects.
You are the ideal candidate if...
You have at least 1 year of experience in a similar role (having a sound knowledge of IT hardware products is a huge plus)You have proven commercial acumen and mindsetYou are fluent in English and FrenchYou have excellent interpersonal skills and communication skills both written and verbalYou have experience in developing strong relationships with customers, working with and influencing multi tier managementYou have strong Excel skills, Proficient in MS Word and PowerPoint, Access. (knowledge of SAP is an advantage)You have some experience uploading different type of formatted catalogue filesYou have analytical mindset, excellent attention to detail and customer centricYou are a team-player who is accountable and shows initiativeYou have experience of developing best practice policies and procedures for functional areaYou have the willingness to self-learn and research solutions to challengesYou are capable to plan and organise workload, able to work to deadlines in a challenging environment.What can we offer to you?
Development and career opportunity within an international teamGain insight and knowledge of numerous departments through cross functional collaboration and across our Group countriesSoft skills training and talent programmesMedicare private health package and cafeteria benefits (yearly gross 480000 HUF and after the first year spent within the company, it grows to gross 750000 HUFReward and RecognitionFlexible Hybrid Working systemFree language courses.