Talent.com
Ez az állásajánlat nem elérhető az országodban.
Renewals Support Specialist

Renewals Support Specialist

KofaxBudapest, HU
Több mint 30 napja
Munkaköri leírás
  • Reporting to the Renewals Manager, the Renewals Support Specialist will provide data remediation, inquiry, quoting and order support for the global Renewals
  • The primary responsibility will be the remediation and maintenance of service contract data that are needed due to the migration from the Tungsten Automation legacy system to Tungsten Automation's Salesforce CPQ system. (For example, terminating contracts, updating the support start and end dates etc.)
  • Furthermore, the RSS will actively participate in delivering proactive renewal quotes to Tungsten Automation partners or end users, and at the follow-up of open renewal deals with the customers. (Generally assigned to one product or territory, but also expected to support other products and territories, depending on business priorities.)
  • The support specialist will also be responsible for acceptance and submission of any renewal
  • The specialist will also participate in the intake process for all requests.
  • Key Responsibilities

    • Generation of proactive renewal quotes 90-days in advance of contract expiration
    • Responding to contract inquiries, requests for quotes, and renewal orders to be submitted for processing within team service level objectives
    • Providing back-up support in triage of inbound requests for the renewals team
    • Creation of SFDC Cases / tickets related to contract inquiries, quote requests, renewal orders or other requests
    • Ownership and investigation of renewal Inquiries including responding to partners and customers to close the inquiry
    • Review of information provided by customers and partners on Renewal Quote and Renewal Order requests to ensure sufficient information is provided and that orders meet Tungsten Automation clean order requirements
    • Assistance with data remediation post system migration and related research projects
    • While the job description describes what is anticipated as the requirements of the position, the job requirements are subject to change based upon any changing needs and requirements of the business.

      Required Skills

    • PC Literacy, including MS Excel
    • Knowledge of Salesforce SFDC or other ERP systems
    • Detail oriented with high level of time management skills (including flexibility when the workload requires extra time)
    • Fluency in written / spoken English, additional European or Asian languages also beneficial
    • Previous renewal experience / skillset preferred with ability to work in high volume, deadline-oriented processes focused on goal achievement.
    • Tungsten Automation is an Equal Opportunity Employer M / F / Disability / Vets

      Required Experience

    • High School Degree or higher with 2 years minimum relevant experience (or combined equivalent work experience).
    • Prior Renewal, Customer Service, Order Management or Sales Support skillset.
    • PC Literacy, including MS Excel
    • Knowledge of Salesforce SFDC or other ERP systems
    • Detail oriented with high level of time management skills (including flexibility when the workload requires extra time)
    • Fluency in written / spoken English, additional European or Asian languages also beneficial
    • Previous renewal experience / skillset preferred with ability to work in high volume, deadline-oriented processes focused on goal achievement.
    • Tungsten Automation is an Equal Opportunity Employer M / F / Disability / Vets

    Hozzon létre álláshirdetést erre a keresésre

    Support Specialist • Budapest, HU

    Kapcsolódó állás
    Application Support Specialist

    Application Support Specialist

    Work Force Kft.Budapest
    Bizonyára sokat kutattál már, hogy megtaláld a számodra legizgalmasabb lehetőséget.Az a jó hírem, hogy világszerte szükség van Rád és a segítőkészségedre. Kiemelt partnercégünknél nyújthatsz minőség...Mutass többetUtolsó frissítés: 8 napja
    System support specialist

    System support specialist

    Randstad Hungary Kft.Budapest
    Our partner has more than 40 years of experience in research and development in the field of lottery systems.They are a worldwide leading supplier of lottery products, with more than 170 employees ...Mutass többetUtolsó frissítés: 20 napja
    IT Support Specialist (Linux)

    IT Support Specialist (Linux)

    Silicon LabsBudapest
    The Silicon Labs IT team is a tight group of global IT professionals, many of them generalists, with a broad understanding of transformational technology initiatives and a passion for innovation an...Mutass többetUtolsó frissítés: 18 napja
    Controlling Specialist & SAP Support

    Controlling Specialist & SAP Support

    GSI Electronics IncBudapest, Central Hungary (Közép-Magyarország), HU
    Do you want to help solve the world's most pressing challenges? Feeding the world's growing population and slowing climate change are two of the world's greatest challenges.AGCO is a part of the so...Mutass többetUtolsó frissítés: 30+ napja
    Sales Support Specialist @ WHC Kft.

    Sales Support Specialist @ WHC Kft.

    WHC Kft.Budapest, Hungary
    We are hiring for multiple positions : some require fluency in .English along with Turkish, Arabic, Italian, Polish, Czech, French, Russian, or German. Finished or ongoing Bachelor studies.Excellent ...Mutass többetUtolsó frissítés: 30+ napja
    Senior Local IT Support Specialist (GBS)

    Senior Local IT Support Specialist (GBS)

    FrieslandCampinaBudapest, Hungary
    Bachelor’s or Master’s Degree (ideally in Information Technology or equivalent).At least 4-5 years of experience in the field of IT support, preferably at a multinational company or in a SSC enviro...Mutass többetUtolsó frissítés: 17 napja
    Requirements Management Tool Support Specialist

    Requirements Management Tool Support Specialist

    SiemensBudapest, Budapest, Hungary
    Infoparkban olyan projekteken dolgozunk, melyek biztosítják a zavartalan, fenntartható, megbízható és biztonságos közlekedést. Dinamikus személyt keresünk csapatunkba, mint Requirements Management T...Mutass többetUtolsó frissítés: 13 napja
    Sales support specialist munkatársat keresünk

    Sales support specialist munkatársat keresünk

    EurofinsBudapest, HU
    Mik lesznek a feladataid nálunk?.A sales csapat back-office tevékenységének ellátásása : a terület által használt informatikai rendszerek kezelése, adatbázisainak folyamatos karbantartása (partner a...Mutass többetUtolsó frissítés: 2 napja
    IT Support Specialist (German speaking)

    IT Support Specialist (German speaking)

    Trenkwalder KftBudapest
    IT-hibajelentések, kérdések és változtatási kérések kezelése.Ügyfél támogatása telefonon és írásban.Hibajegyek kezelése, ellenőrzése és irányítása. Kapcsolattartás az ügyfelek és a második szintű tá...Mutass többetUtolsó frissítés: 5 napja
    AS-Senior Operations Support Specialist

    AS-Senior Operations Support Specialist

    BYD EuropeBudapest, HU
    Quick Apply
    As the first overseas subsidiary of BYD group, our main focus is to provide European customers with new energy vehicles, rechargeable batteries, solar panels, energy storage systems and other new e...Mutass többetUtolsó frissítés: 30+ napja
    Application Support Specialist (L2)

    Application Support Specialist (L2)

    MP Solutions Ltd.Budapest, Budapest, HU
    Quick Apply
    Egy dinamikusan fejlődő, nemzetközi hátterű pénzügyi tanácsadó vállalat digitális megoldásokkal foglalkozó üzletága keres új kollégát. Application Support Specialist (L2).Az új munkatárs második szi...Mutass többetUtolsó frissítés: 30+ napja
    Senior Order Support Specialist (English)

    Senior Order Support Specialist (English)

    Thermo Fisher ScientificBudapest, Hungary
    Be a role model and provide exceptional customer service experience to our external customers and internal stakeholders in the field of administration, order management, quotations, master data.Dea...Mutass többetUtolsó frissítés: 18 napja
    Technical Support Specialist @ SalesAutopilot Kft.

    Technical Support Specialist @ SalesAutopilot Kft.

    SalesAutopilot Kft.Budapest, Hungary
    A SalesAutopilot Magyarország egyetlen marketingautomatizációs szoftvercége, amely komplex és kifinomult megoldásokat kínál vállalati ügyfeleknek. Ha szenvedélyesen hiszel a technológia erejében, és...Mutass többetUtolsó frissítés: 23 napja
    IT Support Specialist

    IT Support Specialist

    HAYS Hungary Kft.Budapest
    Join a leading multinational company in the telecommunications and network infrastructure sector! We are looking for an IT Support Specialist to join our client’s Budapest office.This is a great op...Mutass többetUtolsó frissítés: 12 napja
    Finance Support Specialist- Polish Speaking

    Finance Support Specialist- Polish Speaking

    BP Business Service Centre Kft.Budapest, Hungary
    As a leading global energy company, we provide heat, light and mobility to customers worldwide.Across the bp landscape, we’re home to a range of brands across many areas of our industry.We’re inves...Mutass többetUtolsó frissítés: 6 napja
    Renewals Support Specialist

    Renewals Support Specialist

    KofaxBudapest, HU
    Reporting to the Renewals Manager, the Renewals Support Specialist will provide data remediation, inquiry, quoting and order support for the global Renewals. The primary responsibility will be the r...Mutass többetUtolsó frissítés: 30+ napja
    Junior Application Support Specialist

    Junior Application Support Specialist

    KPMG Global Services HungaryBudapest, Hungary
    Budapest is host to KPMG Global Services Hungary (KGSH), KPMG's international.Our team of multicultural professionals provides coverage in more than 40 countries with relevant language and technica...Mutass többetUtolsó frissítés: 13 napja
    Controlling Specialist & SAP Support

    Controlling Specialist & SAP Support

    AGCOBudapest, Cent, HU
    Do you want to help solve the world's most pressing challenges? Feeding the world's growing population and slowing climate change are two of the world's greatest challenges.AGCO is a part of the so...Mutass többetUtolsó frissítés: 30+ napja
    Hungarian Customer Support Specialist - Relocate toBulgaria

    Hungarian Customer Support Specialist - Relocate toBulgaria

    Cross Border TalentsBudapest, Central Hungary, Hungary
    Fluent Hungarian + English (B2).Full-time, on-site (permanent with initial training).Ready for an exciting next step? We're looking for. Hungarian-speaking Customer Support Specialists.This role is ...Mutass többetUtolsó frissítés: 14 napja
    Customer Support Specialist

    Customer Support Specialist

    RISKBudapest, Hungary
    Learn all necessary information given for the job; .Competently handle customer inquiries and provide a high level of customer service. .Interact with other departments to resolve issues;...Mutass többetUtolsó frissítés: 21 napja