Careers dividerJobs dividerSAP Field Service Management with S / 4H Service Consultant dividerSAP Field Service Management with S / 4H Service Consultant
Hungary
Key responsabilities
- Provide project implementation support, mixed with first and second-level support for SAP FSM, S / 4H service (CS) applications and Proaxia FSM Cloud connector including troubleshooting and resolving technical issues.
- Collaborate with key-users to understand their needs and provide effective solutions.
- Assist in the configuration and customization of SAP FSM, PM and Proaxia Connector to meet business requirements.
- Document activities, including issue resolution and system changes.
- Work closely with the IT team and other stakeholders to ensure seamless integration of SAP FSM and S / 4H Service with other business systems.
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Qualification
- Bachelor's degree in Information Technology, Computer Science, or a related field.
- Minimum of 3 years of experience in application support, with a focus on SAP Field Service Management integrated with CS / PM and / or S / 4HANA Service, either at the end of a project or after handover from a project team (not only handling incidents but also providing advice on queries from customers)
- Minimum of 3 years of experience in proaxia FSM Cloud Connector
- Excellent problem-solving and analytical skills.
- Ability to work independently and as part of a team.
- Strong communication and interpersonal skills.
- Stakeholder Management : maintain strong relationships with clients and other stakeholders.
- Familiarity with ITIL processes and best practices.
- Knowledgeable in iTSM tool (ServiceNow or similar) for ticket management.