Junior Support Engineer

Support Engineer Our partner is looking for a Support Engineer. What will you do in your new position : Act as part of the Solutions Support team to meet or exceed daily and weekly key performance metrics Deal with customer support requests, escalating complex issues as necessary Utilise Salesforce, Service Cloud and other applications relative to technical support resolution Attend customer sites in support as scheduled by the regional supervisor Act as a professional regarding the companies portfolio and help clients understand even the smallest technical details of the company’s products. What do you need to be successful : Bachelor's degree in Engineering Experience in a fast-pacing environment (Trainee experience can apply as well) Knowledge of English at Business Proficiency level Nice to have skills : Technical skills relating to the installation, commissioning or support of logistics ID or vision solutions Any other experience in the field of manufacturing What our partner can offer you : Outstanding salary Performance-based bonuses 13th month salary Extensive training and clear career progression Good, youthful atmosphere If this has sparked your interest, don’t hesitate to send your CV and apply!