ServiceNow Architect (REF4113B)

Job Description

The role has opened due to ever growing international business demands. As a ServiceNow Architect you’ll have a key role in leading the customer through their ServiceNow journey, shaping their IT roadmap, you will be responsible for creating solution design and also for leading the development team through the iterations of implementation. You will work with different ServiceNow applications (ITSM, HR, CSM), create custom applications, and work closely with the customer to position other ServiceNow solutions that would satisfy their future needs.

Tasks :

• Fulfill the enterprise architecture role and and act as the client’s trusted advisor in any ServiceNow related projects. Lead & guide the client on their ServiceNow journey with consultations on platform governance & architectural design, new features, process optimization ideas and other recommendations that the client can benefit from.
• Understanding, analyzing and translating customer requirements from business and technical perspective into architectural blueprints and solutions for different ServiceNow applications (ITSM, HR, CSM, MCO and others)
• Leading the development team and the implementation & deplyoments in an Agile environment
• Manage technical governance and development standards and guidelines, supporting to the dev team based on ServiceNow Technical Best Practice and Standards
• Taking responsibility from simple to complex integration tasks regarding the interface design, creation with different external client applications / systems
• Participating in Agile ceremonies, assessing and estimating requirements, validating solutions
• Taking responsibility for team’s coding, testing, debugging, and creation of technical documentation
• Mentoring colleagues, helping the team in developing and training their ServiceNow skills
• Supporting go to market activities in internation sales, presales leads

Qualifications

Requirements :

Nice to have skills and capabilities