Talent.com
Ez az állásajánlat nem elérhető az országodban.
Swedish-speaking Service Desk Analyst in Budapest!

Swedish-speaking Service Desk Analyst in Budapest!

Cross Border TalentsBudapest, Central Hungary, Hungary
14 napja
Munkaköri leírás

Exciting Opportunity : Swedish-speaking Service Desk Analyst in Budapest!

Position : Service Desk Analyst

Location : Budapest, Hungary

Work Model : Hybrid (blend of on-site and remote)

Employment Type : Full-time

Remuneration : Competitive Base Salary

Are you fluent in Swedish and passionate about IT support? Join our Budapest team as a Service Desk Analyst and become a key player in solving tech challenges while providing top-notch customer service!

What Youll Be Doing :

  • Support & Troubleshoot : Handle incoming user requests via phone, chat, and email, resolving IT issues on desktop, applications, iOS, and Android devices using remote tools.
  • Problem Solving : Diagnose hardware, software, or user access issues, taking full ownership until successful resolution.
  • Collaborate with Experts : Escalate complex cases to specialists when necessary to ensure quick, efficient resolutions.
  • Document Solutions : Maintain accurate records of resolutions for future reference and continuous improvement.
  • Incident & Escalation Management : Manage incidents with an eye on preventing impact on business operations.
  • Customer Service Excellence : Deliver exceptional support, ensuring users receive high-quality assistance that adheres to service management principles.
  • Adapt & Learn : Contribute to ongoing improvement initiatives, adapting to ad-hoc tasks that enhance service delivery or boost key performance indicators (KPIs).

What Were Looking For :

  • Language Skills :  fluent Swedish speaker with strong communication skills in English (B2 level or higher).
  • Technical Proficiency : Experience with L1-L2 support, remote troubleshooting, and incident management. Knowledge of ITSM tools like HPSM, BMC Remedy, CA Service Desk, and understanding of SDLC, databases, and OS components is a plus.
  • ITIL Knowledge : Familiarity with ITIL processes is a strong advantage.
  • Analytical Mindset : Strong problem-solving skills and the ability to logically tackle technical issues.
  • Self-motivated : Thrive in a fast-paced environment, handling multiple tasks and assignments with ease.
  • Team Player : Able to work both independently and collaboratively with a positive, solution-oriented attitude.
  • Whats In It For You :

  • Competitive Salary : Excellent compensation package based on your skills and experience.
  • Supportive Work Environment : Be part of a dynamic, creative team with a friendly, positive atmosphere.
  • Career Growth : Get the tools, guidance, and support you need to unlock your full potential.
  • Join a thriving, international team and take your IT support career to the next level in beautiful Budapest ! Apply now and become an essential part of our success story.

    Hozzon létre álláshirdetést erre a keresésre

    Service Desk Analyst • Budapest, Central Hungary, Hungary

    Kapcsolódó állás
    Babysitter wanted in Budapest - babysitting Budapest

    Babysitter wanted in Budapest - babysitting Budapest

    BabysitsBudapest, Budapest, HU
    A babysitter wanted in Budapest for 1 child, babysitting in Budapest.Kisfiunk egy érdeklődő, barátságos és kiegyensúlyozott baba. Olyan megbízható és gondoskodó bébiszittert keresünk, aki otthonunkb...Mutass többetUtolsó frissítés: 5 napja
    French speaking Customer Advisor - Budapest, Hungary

    French speaking Customer Advisor - Budapest, Hungary

    FoundeverBudapest, Budapest, HU
    French speaking Customer Advisor - Budapest, Hungary.French speaking Customer Advisor - Budapest, Hungary.Do you want to contribute to an outstanding customer representative service? .Looking to ma...Mutass többetUtolsó frissítés: 30+ napja
    IT Service Desk Agent - German speaking

    IT Service Desk Agent - German speaking

    Trenkwalder KftBudapest
    IT-hibajelentések, kérdések és változtatási kérések kezelése.Ügyfél támogatása telefonon és írásban.Hibajegyek kezelése, ellenőrzése és irányítása. Kapcsolattartás az ügyfelek és a második szintű tá...Mutass többetUtolsó frissítés: 6 napja
    Multilingual Customer Service Representative @ Hays Hungary Kt.

    Multilingual Customer Service Representative @ Hays Hungary Kt.

    Hays Hungary Kt.Budapest, Hungary
    Our dynamic and growing partner company is looking for candidates for .Czech-speaking Customer Service Representative.Fluency in Finnish / Swedish / Norwegian / Czech / German and intermediate English know...Mutass többetUtolsó frissítés: 23 órával ezelőtt
    Swedish CSR

    Swedish CSR

    HAYS Hungary Kft.Budapest
    Swedish Customer Service Representative Our dynamic and growing partner company is looking for candidates for Swedish-speaking Customer Service Representative position with hybrid working in Budape...Mutass többetUtolsó frissítés: 6 napja
    • Kiemelt
    Business Analyst - Budapest, VI. kerület

    Business Analyst - Budapest, VI. kerület

    Man at WorkBudapest,Budapest,Magyarország
    Budapesti Partnerünk részére keresünk egy fő személyében teljes munkaidős álláslehetőségünkre kollégát!.Mutass többetUtolsó frissítés: 30+ napja
    Service Desk Analyst - MSP

    Service Desk Analyst - MSP

    Hamilton BarnesBudapest, HU
    Are you ready to launch your IT career with a dynamic team?.You’ll step into the world of ITIL and Service Desk excellence as a Service Desk Analyst, gaining experience with an industry leader.Lear...Mutass többetUtolsó frissítés: 30+ napja
    Swedish-speaking Service Desk Agent to Budapest, Hungary

    Swedish-speaking Service Desk Agent to Budapest, Hungary

    Nordic Jobs WorldwideBudapest, Hungary
    We are looking for an Associate Technical Support Analyst to join a global IT services and consulting company in Budapest, Hungary!. As an Associate Technical Support Analyst, you will serve as the ...Mutass többetUtolsó frissítés: 18 napja
    CZECH SPEAKING SERVICE DESK ANALYST LEVEL 1 (ET82)

    CZECH SPEAKING SERVICE DESK ANALYST LEVEL 1 (ET82)

    Tech PeopleBudapest, Hungary
    Tech People is a European provider of technical skills permanent recruitment and temporary contracting services for multiple industries. CZECH SPEAKING SERVICE DESK ANALYST LEVEL 1 (ET82).Troublesho...Mutass többetUtolsó frissítés: 18 napja
    Junior English-Speaking Customer Service Representative - Budapest Based

    Junior English-Speaking Customer Service Representative - Budapest Based

    UnisysBudapest, Hungary
    What success looks like in this role : .Our Customer Service team is critical to our mission, helping our clients with solutions and assistance that deliver the results for businesses around the worl...Mutass többetUtolsó frissítés: 12 napja
    Support Associate (Swedish speaking)

    Support Associate (Swedish speaking)

    WoltBudapest, Hungary
    Are you a team player with great communication skills? Do you enjoy working in a dynamic environment? If your answer is yes - then read further!. Wolt is a Finnish technology company and were best k...Mutass többetUtolsó frissítés: 30+ napja
    Swedish-speaking Service Desk Analyst in Budapest!

    Swedish-speaking Service Desk Analyst in Budapest!

    Cross Border TalentsBudapest, Central Hungary, Hungary
    Quick Apply
    Exciting Opportunity : Swedish-speaking Service Desk Analyst in Budapest!.Hybrid (blend of on-site and remote).Handle incoming user requests via phone, chat, and email, resolving IT issues on deskto...Mutass többetUtolsó frissítés: 30+ napja
    Service Desk Analyst – German Speaking

    Service Desk Analyst – German Speaking

    GetronicsBudapest, Hungary
    To offer 1st level IT support to contracted customers.To help end-users by acting as a SPOC in resolving and / or addressing their IT issues and queries. To provide support through email, chat, ITSM t...Mutass többetUtolsó frissítés: 30+ napja
    Technical Support Analyst - German speaking - Budapest

    Technical Support Analyst - German speaking - Budapest

    Randstad Hungary Kft.Budapest
    Our business partner is looking for a German speaking Technical Support Analyst to join their team.If you have experience in customer support, enjoy working in a dynamic and fast-paced environment,...Mutass többetUtolsó frissítés: 4 napja
    Járműszerelő (Budapest)

    Járműszerelő (Budapest)

    MÁV Személyszállítási Zrt.Budapest, Közép Mo., Magyarország
    A MÁV Személyszállítási Zrt.Tevékenységi körébe tartozik a személyszállítás biztosítása, a k&o...Mutass többetUtolsó frissítés: 5 napja
    Polish speaking Customer Advisor - Budapest, Hungary

    Polish speaking Customer Advisor - Budapest, Hungary

    SitelBudapest, Budapest, HU
    Do you want to contribute to an outstanding customer representative service? .Looking to make your career in a multicultural environment? . So we have the perfect opportunity for you.As a customer s...Mutass többetUtolsó frissítés: 2 napja
    German Customer Service Agent in Budapest

    German Customer Service Agent in Budapest

    Blu SelectionBudapest
    Our client is a global leader in providing information and communications technology (ICT) infrastructure and smart devices. With expertise in telecom networks, IT, smart devices, and cloud services...Mutass többetUtolsó frissítés: 18 napja
    Technical Support Analyst - German speaking - Budapest

    Technical Support Analyst - German speaking - Budapest

    Randstad HungaryBudapest, Hungary
    Competitive salary and benefit package .Supportive working environment.Our business partner is looking for a.German speaking Technical Support Analyst. If you have experience in customer support, en...Mutass többetUtolsó frissítés: 30+ napja
    Budapest

    Budapest

    Deutsche Telekom IT Solutions HUBudapest
    We are looking for an experienced .Billing teams, that is an international agile team with members from Hungary, Slovakia and Germany. We are working in Business-to-Business (Conterprovider e.Netfli...Mutass többetUtolsó frissítés: 30+ napja
    Norwegian and English-Speaking Customer Service Representative, Budapest Hungary

    Norwegian and English-Speaking Customer Service Representative, Budapest Hungary

    ASEABudapest, HUN
    Quick Apply
    Norwegian & English-Speaking Customer Service Representative, Budapest Hungary.ASEA is looking for a talented and enthusiastic. Norwegian & English-speaking Call Center Representative.ASEA, ...Mutass többetUtolsó frissítés: 19 napja