Customer Service Administration

Are you highly organized, proactive, and passionate about delivering excellent support? We are looking for a Customer Service Administrator to join our team and ensure the seamless execution of service processes across the business. This is a great opportunity to play a key role in enhancing customer experience and operational efficiency in a dynamic, international environment. Why You’ll Love This Role Diverse and hands-on responsibilities within a collaborative service team Opportunity to support technical operations and customer service Exposure to process improvement and cross-departmental coordination Work in a structured and stable business with strong international presence Gain experience in systems such as SAP and Excel Key Responsibilities Manage service-related administrative tasks, including invoicing and overdue follow-ups Prepare quotations and coordinate schedules with customers Organize insurance, travel bookings, and spare part preparation for service engineers Ensure compliance with internal safety and operational procedures at the service center Support the operation of the service business unit Maintain accurate documentation of sales orders, job reports, cost breakdowns, and installation records in internal systems Facilitate communication and coordination across service, sales, and administration departments Elvárások / Requirements Strong organizational skills and ability to manage responsibilities independently Understanding of how actions and decisions impact customer experience Ability to work in a complex, fast-paced environment with attention to detail Proficiency in SAP and MS Office tools (especially Excel) Reliable, proactive attitude and strong communication skills Amit nyújtunk / Benefits Competitive base salary. Cafeteria benefits and annual bonus. Transportation support from Budapest. Support for sports and wellness activities. Excellent working environment