German Speaking Business Analyst

Hello there! We’re  Vodafone Intelligent Solutions  (also known as _VO IS ) and we’re looking for a

German Speaking Business Analyst

Your role in a nutshell :

Provide overall governance of demand management, to ensure the quality of end to end demand management process. Liaise between customers and the solution groups. Act as the single point of contact until the end of the demand lifecycle. Track and push the approval of the demands and the solution of the customer requests. Investigate standard solutions and potential external solutions. Manage customer demand projects fully or partially and make status reports to the Steering Committee.

What you’ll do :

• Be the key interface for capturing demand requests. Manage and keep track of incoming requests, process them further.
• Assure the quality of information provided by Demand Requestors.
• Capture the requirements.
• Create assessment documentation for every demand request.
• Evaluate potential risks and report them to the immediate supervisor.
• Ensure all new demands are suitable for decision making and have a clear scope.
• Create Demand Board documentation (agenda, minutes), present all demand assessment forms to stakeholders and gather approval.
• Assure the quality of deliverables and improvements.
• Escalate issues that require intervention.
• Provide regular status update to the management, keep all stakeholders appropriately informed.
• Document the processes, create process descriptions and work instructions.
• Give input to process improvement, to increase efficiency and effectiveness of all Demand Management process activities.

What you will bring to the team :

In return we provide you with :

What you need to know about us

We are the engine that powers Vodafone around the world : our work impacts millions of people around the globe every day. If you want to experiment and learn fast, integrated into an international, multicultural and inclusive team, then _VO IS  is the place for you.

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