Customer Care Supervisor - French Speaking

Skills :

• Fluent French and English language knowledge is required.
• Demonstrated skills in people management & development.
• Experience in supporting efficiency and productivity projects.
• Good written and oral communication skills are essential.
• Must be able to interface effectively with internal & external customers.
• Strong results focus and attention to detail are essential.
• Demonstrated ability with systems is critical, including Outlook, PowerPoint & Excel.
• Good organisational skills are necessary, as is the ability to use own initiative and collaborate well within a team.
• An ability to handle confidential and / or proprietary information.
• Excellent analytical and presentation skills required.
• Must be task focused with enthusiasm and a flexible approach.

Experience :

• A minimum of 3+ years’ customer service leadership experience is required preferably in a shared services environment.
• Experience with ERP systems.
• Requires a Bachelor’s degree from four-year college or university or equivalent work experience.

What we offer :

• Competitive Compensation Package :  Benefit from a competitive salary, Cafeteria benefits (SZÉP-card allowance), and an annual performance-based bonus. Flexible working arrangements and monthly pension fund contributions after six months of employment are also included.
• Flexible Health & Well-being Benefits : Customize your benefits with a choice of three flexible components—An extensive Medicover package, All You Can Move card, and Health Fund—to create the ideal package for your needs. Enjoy upgraded health insurance with enhanced coverage, stay active with access to sports facilities, and manage your health expenses with ease.
• Career Growth & Professional Development :  Advance your skills through soft and hard skill training, continuous learning opportunities, and complimentary language courses available after three months of employment.
• Modern & Convenient Work Environment :  Work in a modern office featuring standing desks and ergonomic chairs, located approximately 10 minutes from the city center, with complimentary parking provided.
• Inclusive, Multilingual Culture :  Join our multilingual work environment with native colleagues, fostering a vibrant, collaborative atmosphere supported by innovative technology.
• Engaging Community & Events :  Participate in exciting team and company events, including social responsibility initiatives and after-hours activities, as we celebrate diversity and shared achievements.

Working Conditions :

• This position requires repetitive typing and regular use of a computer plus multiple displays.
• Most of the other physical demands are typical with those associated with an office environment.
• We are proud to be an Affirmative Action / Equal Opportunity Employer committed to hiring a diverse and inclusive workforce.

Thermo Fisher Scientific is an EEO / Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

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