Technical Support Engineer in Hungary

As the first overseas subsidiary of BYD group, our main focus is to provide European customers with new energy vehicles, rechargeable batteries, solar panels, energy storage systems and other new energy products, as well as related after-sales services.

About BYD

Our Purpose is to build a zero-emission future that reconnects humanity with nature. We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team.

BYD is a leading, high-tech multinational, based in Shenzhen, China. Operates in four core fields of IT, automotive, new energy, and rail transit and employs over 300,000 people worldwide. As a global pioneer in New Energy Solutions BYD is dedicated to building a zero-emission ecosystem.

BYD Europe BV located in Schiedam, Netherlands is the marketing and sales HQ of BYD Co., Ltd based in Shenzhen, China. BYD Europe BV offers a full line of BYD electric vehicles, including all-electric cars, all-electric buses, and all-electric forklift trucks.

As Technical Support Engineer you will :

• Responsible for the regional technical support in Hungary, respond and provide technical solutions quickly through service portal, remote diagnostics and onsite support.
• Regional regular visit, organize meeting, workshop and other activities with regional partners and headquarter to continuously improve regional technical capability.
• Organize and carry out onsite technical training for new product launch, level training program and on-the-job training program in accordance with relevant stakeholders.
• Collect and report information for typical fault tendency, latest and critical fault, and promote instant solution of quality problems.
• Development and release the technical notice, typical technical repair cases.
• Regional special event management, timely onsite support with quick solutions, technical research and analysis according to stakeholder’s instructions.
• Instant respond for special event management.
• Other works assigned from line manager.

Skills, Qualifications, and Experience Required :

We Offer :

Location : Hungary- Budapest

Type of Employment : Full-time