Room Service Supervisor

About Four Seasons :

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location :

An art nouveau masterpiece on the Danube. Located in the heart of Budapest, our art nouveau palace Hotel embodies the spirit of Budapest’s Golden Era glam. From the moment you enter, savour the iconic wrought-iron peacock gates, pass through the Lobby adorned with over two million mosaic tiles illuminated with its striking chandelier, and let inspiration wash over you. Outside, views of the Danube and the picturesque Buda skyline stand before you. Spend the day exploring the sights, recharge in our Spa that harnesses the city’s heritage in wellness, then enjoy an innovative cocktail in our newly opened lobby bar MÚZSA.

About the role

We’re looking for a Room Service Supervisor who is ready to take their hospitality career to the next level! You’ll be at the heart of our guest experience, leading a team to deliver seamless, exceptional room service that exceeds expectations. With your keen eye for detail and passion for service, you’ll ensure that every room service order is perfectly executed — from presentation to delivery. Ready to join a team where service excellence is a way of life?

What you will do

Oversee and inspire a motivated team to deliver exceptional room service, with a focus on detail, speed, and precision.

Ensure each guest receives impeccable room service that delights and impresses, from beautifully presented dishes to prompt, friendly service.

Handle guest requests and feedback with professionalism, turning any challenge into an opportunity to shine.

Work closely with kitchen and other departments to ensure smooth operations and timely delivery of orders.

Help shape the future of hospitality by training, mentoring, and motivating your team to deliver nothing less than the best.

Monitor cleanliness, safety, and hygiene standards to keep the department running smoothly and to Four Seasons’ world-renowned standards.

What you will bring

Previous experience in room service or food & beverage supervision, ideally in a luxury hotel or similar high-end environment.

A natural leader who thrives on teamwork, knows how to inspire others, and has a knack for making people feel valued.

Warm, approachable, and always ready with a smile — you’ve got a passion for delivering an extraordinary guest experience.

A sharp eye for detail and the ability to juggle multiple tasks under pressure without missing a beat.

Willingness to work evenings, weekends, and holidays — because at Four Seasons, we know exceptional service is a 24 / 7 commitment.

What we offer :

• Competitive Salary, wages, and a comprehensive benefits package
• Annual Bonus
• Private Health Insurance
• Excellent Training and Development opportunities
• Complimentary Accommodation at other Four Seasons Hotels and Resort based on your tenure with the company
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals
• 50% discount in Múzsa Bar and Kollázs Restaurant
• Employee Assistance Program