VIE – Order Management Specialist – Szigetszentmiklós

Where is the Position? This position is based in Szigetszentmiklós, Hungary, in the Eastern Europe, within a multicultural team in a dynamic and challenging environment. Which missions will you lead? As a Order Management Specialist, you will help organize and manage processing operations of all incoming orders from customers and support the CCC and Business Unit. Your main missons will be : Follow up Order Execution (EDI, delivery creation, shipment...) / portfolio / KPI’s of service & Handling customer claim request Reporting main KPIs (OTDS / C, CCL, BOL, NOR, LOQ...) to customers & Participation in SIM Ensure respect of SLA and customize as needed Be the SPOC of the customer to forward VOC to internal team Propose and participate on new improvements Participate in visit and / or consultation of customers and front offices to understand the different logistics solution needs, priorities and expectations per customer segment Handling urgencies / critical request and returns / Quality request follow up What are the qualifications we are looking for? Education : Master’s degree in Supply Chain Management or Sales Work experience : A minimum of 1 year of experience in Supply Chain Management or Sales (internship / apprenticeship included) Skills : Strong proficiency in Microsoft Office Suite. Analytical mindset with structured and service-oriented approach. Knowledge of SAP or other ERP systems is a plus. Requested languages : Fluent English Personal abilities or skills : Ability to work effectively under deadlines and during busy periods. Open-minded, flexible, and sociable personality. Quick adaptability to new environments. Motivated to drive change and contribute innovative ideas.