Talent.com
This job offer is not available in your country.
Customer Care Specialist (Dutch), Hungary

Customer Care Specialist (Dutch), Hungary

Cross Border TalentsBudapest, Central Hungary, Hungary
30+ days ago
Job type
  • Quick Apply
Job description

Position : Customer Care Specialist (Dutch)

Location : Remote / work from home in Hungary

Employment type : Full-time

We are working with a BPO known for great employee satisfaction ratings to find experienced Dutch-speaking Customer Care Specialists to work remotely in Hungary. The successful candidates will support customers of an e-commerce brand.

Duties and Responsibilities :

  • Conduct technical-based customer assistance through voice, chat, and email in a timely manner.
  • Provide an exceptional customer experience.
  • Document each interaction in a dedicated CRM system.
  • Act as a key participant within the internal team by taking part in department initiatives, providing feedback / updates, promoting collaborative solutions, and supporting colleagues / department.

Requirements :

  • Ability to effectively and correctly communicate verbally and in written format in Dutch (C1 level) and English (B2).
  • Residing in Hungary and able to legally work without the company's support.
  • Experience in Customer Support and technical support, especially with a help desk or other IT functions.
  • Ability to pass a background check.
  • Strong abilities to work independently and as a remote team player.
  • Problem-solving and critical thinking skills.
  • Adaptable and flexible, demonstrating abilities to work with process and information changes.
  • Strong working knowledge of external systems and PC-based internet and software applications (e.g., internet, Microsoft Office).

    • Offer :

  • Excellent remuneration package based on experience, skills, and performance.
  • Indefinite contract.
  • Private health and life insurance.
  • Eight-hour shifts on weekly rotation, covering line operating hours from Monday to Sunday from 9 AM to 11 PM.
  • Fully remote work from Hungary.
  • A dynamic and creative team with a positive and friendly atmosphere.
  • Good work environment, with great employee reviews.
  • Guidance and tools to reach your full potential.

    • If you are looking for an opportunity to progress your career, we look forward to receiving your CV.

    Apply now and be part of a supportive and innovative team!

    Create a job alert for this search

    Customer Specialist • Budapest, Central Hungary, Hungary