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Team Leader

Team Leader

HSA Kft.Budapest
13 days ago
Job description

Our partner is looking for an experienced Team Leader to join their growing team in Budapest and take part in launching a new site while leading a high-performing customer support team. If you feel like this position is for you, apply now, with your English CV! Feladatok / Tasks Lead a frontline team supporting tech-savvy consumers across Europe Foster a high-performance, positive team culture Handle escalations, coaching, and daily team support Conduct team meetings, performance reviews, and 1 : 1s Ensure KPIs and SLAs are consistently met Monitor quality and drive improvements based on feedback Identify knowledge gaps and provide effective training Lead with transparency, empathy, and hands-on involvement Amit nyújtunk / Offer A pivotal role in building a brand-new Budapest site Cafeteria Paid training and professional onboarding Collaborative, respectful work culture Regular team-building and engagement events Stylish, centrally located office with excellent transport access

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Team Leader • Budapest