Product coordinator

Your Tasks

• Take full ownership of the product, RTL+ in Hungary - this is a senior-level role with strategic, analytical, and executional responsibilities
• Collaborate with internal stakeholders to understand and document business requirements for our streaming product
• Act as the liaison between the stakeholders, other divisions and the external development team to ensure effective communication and understanding of business needs
• Conduct comprehensive analysis of existing business processes and systems, identifying areas for improvement and optimization
• Elicit and document detailed functional requirements, use cases, and user stories, ensuring alignment with business objectives
• Collaborate with the external development team to provide clear and concise specifications, ensuring accurate interpretation and implementation of requirements
• Participate in project planning and estimation, providing input on the feasibility and impact of proposed solutions
• Collaborate with the external development team to define test plans, test cases and participate in user acceptance testing to ensure the quality and reliability of the streaming product
• Analyze and evaluate system issues, troubleshoot problems, and propose effective solutions in collaboration with the development team
• Collaborate with the customer care team to identify common customer pain points and recurring technical issues, proposing solutions and enhancements to improve customer satisfaction and reduce support tickets
• Provide ongoing support to end-users, addressing inquiries, troubleshooting issues, and facilitating system enhancements
• Create and maintain comprehensive documentation for the streaming product, including user manuals, technical guides, and knowledge base articles, ensuring they are accurate, up-to-date, and easily accessible for both internal teams and customers
• Collaborate with cross-functional teams to gather information and insights, ensuring that all product features, functionalities, and updates are properly documented and communicated to relevant stakeholders
• Create extended and multipurpose user journey and provide ideas on improvement
• Carry out market research and competitor analysis
• Stay up-to-date with industry trends, best practices, and emerging technologies related to streaming products and services (. AI)
• Lead the project management efforts for large-scale projects, ensuring successful execution from initiation to closure. Develop and maintain detailed project plans, schedules, and budgets, tracking progress and ensuring alignment with project goals and timelines
• Facilitate regular project status meetings, providing updates on progress, risks, and issues, and ensuring effective communication among all stakeholders
• Identify and manage project risks, and contingency plans to ensure project success
• Prepare and present project reports and presentations to senior management, providing insights and recommendations for strategic decision-making

Your Profile

About us

Since 1997, RTL Hungary has dominated the Hungarian media market with a portfolio of 12 linear channels (RTL, RTL KETTŐ, RTL HÁROM, RTL Gold, RTL Otthon, Cool, Film+, Sorozat+, Kölyökklub, Sorozatklub, Moziklub, Muzsika Tv), an online magazine (, and non-linear services (RTL+ Light, RTL+ Active, RTL+ Premium). As a growing company seeking new ways and operating models, we believe it is critical that our colleagues are open to new ideas and adapt to the challenges of a changing media environment.

RTL Hungary is a subsidiary of the RTL Group, headquartered in Luxembourg. It has linear TV channels, radio stations, video streaming services, content production, and digital content services in Europe. RTL Group is a subsidiary of the international media conglomerate Bertelsmann.