Slovak Speaking Video Streaming Support - Athens, Greece

Join Patrique Mercier Recruitment JP as a Slovak Speaking Video Streaming Support Specialist in the beautiful city of Athens, Greece! This is an exciting opportunity to make a difference by helping our Slovak-speaking customers enjoy their video streaming experience. Work within a forward-thinking tech company while soaking in the rich culture and history that Athens has to offer.

Responsibilities

• Provide outstanding customer support to Slovak-speaking users via phone, email, and chat.
• Troubleshoot and resolve technical issues related to video streaming services effectively.
• Educate customers on how to navigate the platform and make the most of its features.
• Accurately document customer interactions and resolutions in the CRM system.
• Collaborate with technical teams to escalate and solve complex inquiries.
• Participate in ongoing training to stay updated on service changes and product features.
• Gather and communicate customer feedback to continually improve service quality.

Requirements

Benefits