R&D Manager Hungary
Job Summary
MISSION:
As a technical support manager, for your perimeter, your role is to:
Develop new refractory solutions: New formulation driven by market trends, economic constraints, raw material availability…
Support technically all commercial activities pre and post sales, in particular sell existing products and solutions from a technical standpoint, support to innovation activities, technical support to customers, complaints investigation, product benchmarking, product value and technical lobbying towards market stakeholders (standardization, academics and owners).
Support technically the operations to guarantee the performances of the final products in any operation change. Install new products from lab scale to production scale.
Act as an ambassador on the technical side, representing the company externally as an expert, namely participating in university networks.
KEY TASKS AND RESPONSIBILITIES:
Hygiene Safety Environment missions: Ensure compliance with safety rules, educate teams on preventive measures to achieve our safety objectives
Technical Support
Participate in client discussions for technical sales on identified opportunities by the sales and technical sales managers
Work closely with the sales and technical sales manager to support the development process of the customer along the opportunity process until final application
Upon request by marketing, perform benchmarking analysis of Imerys and competitors products, alternative technologies and new commercial products from customers to support structuring of product offering and positioning as well as product value and pricing activities.
Customer innovation
Identify unmet technical needs of customers and therefore potential new products/ solutions
Translate performance requirements into product specification requirements
Act as link between customers and S&T/Operations on new product development
Lead trial management at the customer site and supervise trials at Imerys plant on new products
Management of significant customer quality issues
Support operations to respond to customers on significant quality issues (outside packaging, logistics or pure specifications problems) and analyse causes and possible solutions
Liaise with operations/ quality managers on solution identification and implementation
Acting as expert internally and externally
Development of new compositions, silicate, oxide, non-oxide materials
Development of production processes for new materials
Raw material replacement in existing compositions
Raw material selection, analysis, monitoring
Process monitoring optimization stabilization in cooperation with Operations and Quality departments
trouble shoot, root cause analysis, corrective actions in production lines
Product monitoring optimization stabilisation in cooperation with Design Office and Customer service
material and design selection for customer requests
Complaint technical evaluation and assessment
JOB SPECIFICATIONS:
Bachelor’s Degree in material / inorganic chemistry / ceramic or Business related field or equivalent experience
Minimum 5 years experience
Strong competencies and experience in material science:
Natural, synthetic, oxyde, non-oxydes raw material and materials
Mineral and material characterisation
Ceramic/refractory products shaping processes
High temperature reactions, material behaviour, corrosion mechanisms
Knowledge in formulating and producing refractories background is required
Customer oriented, enable to build up strong relationship internally & externally
Able to work with a variety of stakeholders across a business
Good Communication skills with technical committees
Strong organisational skills, a self-starter
Flexibility, resilience, pro-activity, autonomous and motivation
Interest in working in dynamic groups - team player
Taste for challenges - entrepreneurial mentality
Ability to use common IT tools (Excel, Word, Gsuite, Web tools)
Mandatory use of Hungarian and English (technical)
Position Type
Full time
and
Permanent