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HR ügyfélszolgálati munkatársat (- teljes munkaidő, 12 hónapos határozott idejű szerződés, hosszabbítás lehetőségével (megváltozott munkaképességűek számára)
MOL MagyarországBudapest, Hungary30+ days ago
Job descriptionSecondary education English communication level, oral and written High level of conflict management and customer-centric approach Excellent communication and problem solving skills Proficiency in MS Office (Word, Excel, Outlook) Work experience in customer service or HR Knowledge of SAP HR system Multinational working environment Support for travel to work Our remuneration package : cafeteria, life and accident insurance, health insurance, loyalty allowance Employee benefits Pension scheme, health insurance, pension scheme, Social security Home Office opportunity
Employee Status
Fixed-term
Job Type
Temporary Work
Job Level
Individual Contributor
Location
Hungary-Budapest
MOL GBS Hungary Kft.
is looking for a full-time HR Front Office Associate in Budapest .
The position is only open to candidates with disabilities.
THE NEW EMPLOYEE'S RESPONSIBILITIES WILL BE :
- Receive and respond to inquiries from employees in person, by phone or email.
- Provide information on employee benefits, discounts, HR policies, labor and other legislation affecting employees.
- To issue certificates at the request of employees based on data recorded in the SAP HR2 system.
- Filing documents received from external or internal customers and employees in SAP HR4U and forwarding them to the relevant department.
- Checking the form and content of the documents received and, where necessary, making any necessary corrections.
- Modify personal data changes received from employees in SAP HR2.
- Check the authenticity of changes initiated by employees in the Self Service System and activate them.
- Handle complaints received by the HR Customer Service, forwarding them to the department's case manager if necessary and responding to the originator of the matter in a timely manner.
- To file and follow up all documents, enquiries and information in SAP HR4U system, managing tickets according to the rules.
- Actively participate in the development and efficiency of customer service processes.
OUR EXPECTATIONS :
PREFERERED REQUIREMENTS :
WHAT WE OFFER :
If this job offer is of interest to you, please apply via the MOL Jobs Portal (www.mol.hu), please register under Careers.
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Hr • Budapest, Hungary