Key Account Specialist

This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.

Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.

Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission.

SUMMARY

Responsible for the business result of the assigned accounts and sales area, the Key Account Specialist builds relationships with key decision makers in Hospital Units. He / she develops and maintains productive relationships with key administrative and key decisional stakeholders to facilitate decisional processes in the Clinical Nutrition / Anesthesia business. He / she contributes to harmonize and target sales efforts of company across the Hospital Business to maximize all market opportunities and collaborates in tender preparation with buying organizations.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Make field visits, product presentations, seminars, workshops and establish strong relationships with key decision makers and committees within the sales area and buying organizations

Organize presence and coordinate participation in congresses and other educational events, courses and seminars and participate in Third party organized events

Maintain, develop, and consolidate relationships with all essential functions within the National Healthcare System at sales area level and at Hospital level (where applicable)

Develop and implement a sales business plan and key customer satisfaction goals for the assigned accounts and / or sales area

Responsible for the business results of the assigned accounts and / or sales area

Closely work with supervisor while monitoring regional / local key policies that may affect Hospital business in designated sales area

Maintain a watching brief on developments within the sales area in co-operation with Marketing and Wholesaler Partners

Analyze account attractiveness and develop the account plan including sales, market share and required resources in co-operation with Marketing

CRM system management – updating, planning and reporting of field activities

Proactively follow up tenders for Hospital and provides necessary support and documentation to wholesaler partners enabling them for successful participation in bids

Participate in and initiate localization procedures for marketing and educational materials

Closely monitor and report competitive activities at sales area level

Manage expense budget

Develop and manage new services for key customers and sales area

JOB REQUIREMENTS

Education / Experience

Bachelor or Master’s degree preferred (Bioscience, Medical, Pharma)

Strong experience in Paharmaceutical and Medical Devices businesses – min 2 years needed in promoting clinical use products in Hospital, National Accounts etc (not primary care)

Be familiar with bid procedures and requirements

Experience in selling / promoting clinical therapies or products dedicated for ICU departments (ATI), surgery ward, gastrointestinal area

Advantage to have knowledge in clinical nutrition or medication delivery or anesthesia products