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Application Support Engineer

EurofinsBudapest, HU

19 days ago

Job description

Job Description

As an Application Support Engineer for Eurofins Food and Environment Testing HU you will be working with our software support application teams. You will be providing second and third line support to our business customers for software application related issues as well as working on projects to move away from current legacy solutions and to implement business tools and systems (new version of eLIMS).

While working on internal software systems in our laboratories across the CEE region, you will be part of the support team and also play an integral role in the implementation team, working to implement new systems and improve processes. You will be working with the support engineers, as well as business analysts and developers as part of a large and dynamic IT Solutions team.

The role is located in Budapest. This position reports to the Team Leader of the CEE team for Eurofins Food and Environment Testing Hungary.

Responsibilities :

Key duties as an Application Support Engineer include :

handling support requests for internal business users, problem-solving, and troubleshooting,
database querying, and configuration,
contribute to the development of business reporting,
work on improvements to systems, specifically focusing sales tools, customer facing applications (Eurofins OnLine),
collaborating with external teams to resolve issues in a timely manner.

Qualifications

To succeed in this role, you should have :

2-3 years of experience in a similar position - preferred experience with web applications,

experience with Microsoft SQL queries and scripting is essential,

excellent communication skills to effectively discuss business problems and issues,

strong problem-solving abilities,

a passion for technology,

strong problem-solving skills combined with excellent communication and interpersonal abilities. The role demands extensive research, predominantly in English, and the ability to formulate questions and responses from scratch. Successfully collaborates with multiple teams to find effective solutions.

Beneficial skills include :

experience with Apache MQ,

familiarity with BI platforms such as Qlikview or Power BI,

experience with Visual Basic development would also be a plus,

experience with Azure Devops.

Additional Information

What do we offer?

A competitive salary package and bonus;

Udemy Business learning platform;

Extensive on-the-job coaching and training opportunities;

Challenges within a multi-cultural and cross-regional team as part of the international and fast-growing Eurofins network;

A dynamic working environment with strong team spirit, where personal development and growth are highly encouraged;

Work in hybrid mode - 4 days of work from the office each week.

We support your development! Do you feel you don’t match 100% of the requirements? Don’t hesitate to apply anyway! Eurofins companies are committed to supporting your career development.

We embrace diversity!  The Eurofins network of companies believes in strength and innovation through diversity, being an Equal Opportunity Employer. We prohibit discrimination against employees or applications based on gender identity and / or expression, race, nationality, age, religion, sexual orientation, disability, and everything else that makes employees of Eurofins companies unique.

Sustainability matters to us!   We are well on our way to achieving our objective of carbon neutrality by 2025, through a combination of emission reduction and compensation initiatives. We encourage our laboratory leaders to make sustainable changes at their local level, and in addition to their initiatives we count on our dedicated carbon reduction team to help us to achieve this goal!

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Application Engineer • Budapest, HU