Job Description
- Sales Operations for Upstream Energy of the Segment Customer Engineered Solutions with the respective responsibility for various customers within defined territory.
- Interface to external & internal stakeholders for all quote-to-order & order-to-cash related Sales Operations tasks, supporting vertical in relation to Midstream Energy business.
- Coordinate quotation process for designated Energy customers in close alignment with the Vertical Sales, including coordination of technically detailed packages.
- Regular direct external customer dialogues to investigate on customer satisfaction with the purpose to constantly develop & maintain the customer journey.
- Customer Master data coordination.
- Administration of contracts and agreements with customers.
- Contribution to commercial excellence through supporting continuous harmonization & standardization of tools & processes within the BA and segment, CRM tool implementation.
- Safeguarding of committed standards of quality guidelines (internal and external), quality awareness, customer quality targets and observing customer care commitments.
- Play an active role in the Sales Operations Department to promote and drive customer centricity.
Qualifications
Minimum administrational apprenticeship degree or 3 years experience in lieu.Preferably >1 year experience in areas such as Sales, Account Management, Sales Administration in Industry Business, preferably within Energy.
Experience in tender / proposal writing and compilation advantageous.Knowledge and experience in project management preferable.Additional Information
The well-being of our employees is important to us. That's why we offer exciting career prospects and support you in achieving a good work-life balance with additional benefits such as :
Training opportunitiesMobile and flexible working modelsSabbaticalsand much more...