Customer Success Manager

At The Energy Year , we provide high-level intelligence, insights, and connections across the global energy sector, with a presence in the Middle East, Africa, Latin America, and Europe . Our mission is to support the growth of the industry through strategic partnerships and tailored market knowledge.

We are seeking a Client Success Manager to strengthen relationships with our global client base and ensure that they receive the highest level of service and value from our work.

Tasks

• Establish, maintain, and develop strong relationships with existing and new clients.
• Act as the primary contact point, ensuring smooth communication and timely delivery of reports and services.
• Identify opportunities to enhance client engagement, including upselling and cross-selling of additional services.
• Maintain accurate records of client interactions through CRM tools (HubSpot or equivalent).
• Support the COO in client management and strategic business development initiatives.
• Proactively identify and approach new clients in line with company objectives.

Requirements

Benefits

oin us at The Energy Year and help shape the future of global energy relations.

📩 Apply now :

Only shortlisted candidates will be contacted.