German-speaking Customer Service Representative

German-speaking Customer Service Role

This role offers a unique opportunity to work in a multinational environment and utilize your language skills for lifelong learning and skill development.

The ideal candidate will have fluency in German and intermediate English knowledge, as well as customer service experience and a customer-centered mindset with excellent communication skills.

To contribute to the success of our team, you'll be responsible for responding to customer inquiries via chat and email, solving customer requests and cooperating with vendors, customers, and internal teams.

Responsibilities :

• Respond to customer inquiries and resolve issues in a timely and efficient manner
• Collaborate with cross-functional teams to deliver exceptional customer experiences
• Stay up-to-date with industry trends and best practices to continuously improve customer satisfaction levels

Key Benefits :