Vendor Operations Manager

Job Description

We are looking for a Vendor Operations Manager. This role will focus on understanding and improving the entire vendor journey for our restaurant (and shops) partners. If you love to understand and improve processes using data and rigorous analysis, this is a great opportunity for you!

What you will do in this role :

Plan and execute high impact projects targeted at improving the vendor experience

Study processes and identify opportunities for improvement

Execute your recommendations from start to finish, from digging into data, to building a business case, aligning stakeholders, testing ideas, executing and measuring results

Partner with operations, product / engineering, commercial, and other teams to understand and solve vendor issues

Serve as a ‘PMO’ for several cross functional projects

Qualifications

Bachelor’s degree in Science, Engineering, or other quantitative disciplines

3 to 5 years of experience in a high-impact role in consulting (Big - 4), e-commerce, or other ‘fast-paced’, ‘high-growth’ industries

Strong analytical skills - proficiency in MS Excel is a must, experience with SQL will be a huge advantage

Excellent written and verbal communication skills

Experience in operations management, process improvement, Lean / Six-sigma, etc., will be a huge advantage

Ability to professionally handle stress, and tight deadlines / high expectations