Customer Program Administrator

About this role

The CP & PCN Administrator is a global role and part our of our Customer Supply Chain (CSC) team, located in Budapest, Hungary. You will be responsible for administering and reporting on Customer Programs, and also supporting the introductions of new Sales Item (12NC) version for customers within assigned PCN group.

What you will do

Product Change Notification (PCN) support

Create and maintain material determinations, customer material databases and Customer Program (CP) add ons / deletions for old and new product versions while ensuring compliance with agreed terms and conditions and switch over dates

Transfer Order Book (OB) and Forecasts to new product version based on agreed switch-over date following OB transfer process

Execute with excellence in the area of OB and Forecast transfer in order to ensure smooth and continuous supply to customer

Coordinate pre-check reviews with PPF during the planning stage and provide timely updates on the runbook status during execution, including reminders about the last STO release

Conduct post-execution aftercare, including supply and stock monitoring, solving workflows, deletion of old product versions etc.

Inform respective Customer Supply Representative (CSR) about new OB and the first shipments of the new versions

Develop and maintain a professional relationship with Planners, Demand Managers, Allocation Managers and CSRs to ensure seamless execution throughout the transition period

Participate in automation, standardization, documentation and deployment of changeover processes

Customer Program Support

Support creation of CP specific reports, documents and presentations

Help to review and improve CP portfolio, following up on outliers and inconsistencies to optimize performance

Facilitate, check and create Warehouse Audit related documents

Additional duties as assigned by CP & PCN Manager

What you will need

Fluent in English and good communication abilities,

fluency in a second language such as Mandarin Chinese or German is an advantage

Strong analytical and reporting skills

Bachelors or College Degree

Strong proficiency in MS Office and SAP (or other ERP system), advanced knowledge of Excel

Committed to optimizing processes for efficiency and effectiveness

Proactive approach with a results-driven mindset

Customer oriented

Passionate about teamwork and fostering professional relationships

Why join us?

Work alongside a dynamic and supportive team in a fast-paced environment

Gain hands-on experience in global supply chain management and product transitions

Excellent remuneration package, annual bonus scheme

Cafeteria

Premium medical care and insurance

Home office / Hybrid work

Recognitions, awards

Great location, new office

Great team and friendly atmosphere

Talent acquisition based on Nexperia vacancies is not appreciated. Nexperia job adverts are Nexperia copyright © material and the word Nexperia® is a registered trademark.

D&I Statement

As an equal-opportunity employer, Nexperia values diversity not just because it is the right thing to do but because diverse teams perform better. We are dedicated to being inclusive, and a proof point of this dedication is that we were the main partner of the very first Dutch Paralympic Team NL House during the Paris 2024 Paralympic Games. Our recruitment process is inclusive and accessible to all, and we consider all applicants fairly, as well as providing a safe work environment and reasonable adjustments where requested.

In addition, we offer our colleagues the possibility to join employee resource groups such as the Pride Network Group or global and local Women's groups. Nexperia is committed to increasing women in management positions to 30% by 2030.