Product Manager - Mobile and Terminal Solutions

What you will do. A glimpse in your role :

Tax-free shopping may be a niche, but it's a fast-paced and constantly evolving spacewith unique demands across different markets. To deliver a seamless and efficient experience for both merchants and travelers, we’re continuously innovating and enhancing our software solutions, trusted by retailers around the world.

Our product portfolio includes robust applications for issuing tax-free forms, as well as supporting tools for data capture and payment card tokenization.

We’re now seeking a Senior Product Manager to elevate our mobile and terminal-based solutions to the next level. In this role, you’ll focus on enhancing user experience, simplifying integrations with third-party applications, and optimizing configuration and operational efficiency.This is a technically focused product management position where you’ll :

Lead product strategy and roadmap planning

Work closely with stakeholders and development teams

Conduct requirements and data analysis

Collaborate with subject matter experts to shape effective technical solutions

Your responsibilities include :

Stakeholder Management : engage with stakeholders to gather feedback, manage expectations and communicate progress. Ensure transparency and alignment between technical teams and business units.

Product Strategy and Road mapping : build and maintain the product roadmap, ensuring alignment with business goals and stakeholder needs. Contribute to the vision and product strategy.

Requirement Analysis : conduct detailed analysis of business requirements, translating them into technical specifications and user stories. Ensure that all stakeholders’ requirements are understood and addressed.

Solution Shaping : collaborate with the subject matter experts, solution architects and development team to design and shape software solutions based on analysis results. Ensure solutions are scalable, reliable and aligned with the overall product strategy.

Agile Development : act as Product Owner in a scrum setting, managing the product backlog, prioritizing features, and ensuring timely delivery of high-quality components. Participate in print planning, reviews and retrospectives.

Documentation and Training : ensure comprehensive documentation of the product features, functionalities and processes. Provide training and support to users and other stakeholders as required.

Every action has an impact. You will make a difference here if :

You have technical background with the ability to understand and articulate complex technical concepts.

You have excellent analytical and problem-solving skills with the ability to conduct thorough analysis and translate results into actionable insights.

You have exceptional verbal and written communication skills with the ability to clearly and effectively convey technical information to non-technical stakeholders.

You have leadership skills with the ability to inspire and lead cross-functional teams as well as proven ability to collaborate effectively with developers, designers and business stakeholders.

Key competencies to empower your journey. You'll drive towards success if :

7+ years of experience in a similar Product Management position working with mobile and POS terminal applications.

Bachelor’s degree in Computer Science, Information Technology, Engineering or a related field; a master’s degree is a plus.

Certified Scrum Product Owner (CSPO) or similar agile certifications are preferred.

Experience with managing products which are a combination of software and hardware (e.g. PAX terminal with pre-installed applications).

Experience with terminal management systems.

Ability to adapt to changing business needs and priorities, comfortable working in a dynamic and fast-paced environment.

Proactive and solution-oriented with a focus on continuous improvements and innovation.

Attention to details, ensuring the accuracy and quality of work.

Fluent in English.

Together, we go further :

At Global Blue, we believe that great work happens when talented people come together in a supportive and inspiring environment. Here’s what you can look forward to :

A role in afast-growing, international company.

Opportunities forprofessional developmentandcareer growth.

A trulymulti-cultural workplace, collaborating with colleagues from around the world.

Inspiring team membersand a dynamic, forward-thinking culture.

A range ofemployee benefits, including : employee referral program, team-building activities & events, annual Christmas Party and more.

At Global Blue, we foster career growth through internal mobility, a multicultural environment, and an Agile Working Model that supports work-life balance and team spirit. Committed to sustainability, we prioritize positive impacts for employees, clients, and communities. Guided by our 5 Ways of Working, we focus on client satisfaction, collaboration, innovation, and value creation. As forward thinkers, we embrace open dialogue, continuous learning, and shared success to shape the future while delivering tangible results.

Feels like you? Explore further!

Let’s write the future together : .

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