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Observability Specialist

HiflylabsBudapest, Hungary

29 days ago

Job description

Job Description

Responsibilities

Design, develop, and implement observability solutions, with a strong focus on monitoring, logging, and event management.
Work closely with partners and internal teams to improve IT processes and service monitoring capabilities.
Define and track key observability metrics and KPIs to assess system performance and efficiency.
Leverage tools like Dynatrace or other monitoring platforms to provide real-time insights and analytics.
Provide guidance on best practices in observability and proactive incident prevention.
Prepare reports and dashboards that offer actionable insights for IT and business stakeholders.
Ensure alignment of observability strategies with ITIL standards and organizational objectives.

Qualifications

Requirements

At least 4 years of experience in monitoring roles.

Native Hungarian proficiency and professional English proficiency, both written and spoken.

Proven expertise in observability, monitoring, and event management practices.

Hands-on experience with Dynatrace or similar observability platforms.

Strong understanding of enterprise IT architectures and operational workflows.

ITIL 3 or 4 Foundation certification is a plus.

Familiarity with OpenTelemetry and Prometheus is an advantage.

Personal traits

Process-oriented mindset with a strong focus on IT service improvement.

Ability to translate complex technical concepts into clear, actionable insights.

Excellent communication skills, capable of engaging both technical and business stakeholders.

Strong problem-solving skills and a proactive approach to IT operations challenges.

Additional Information

Why us?

Data-driven innovation & human-centered culture – We combine cutting-edge technology with a supportive, growth-oriented environment.

Global projects & advanced technologies – Work with international clients (New York, Netherlands, Sweden, Scotland) and explore the latest digital tools.

Flexibility & empowerment – Enjoy the freedom to work how it suits you best, with trust, autonomy, and a strong work-life balance.

Continuous learning & fun community – Benefit from mentoring, career development opportunities, and a vibrant team culture with exciting events.

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Specialist • Budapest, Hungary