Job Description
Responsibilities
- Design, develop, and implement observability solutions, with a strong focus on monitoring, logging, and event management.
- Work closely with partners and internal teams to improve IT processes and service monitoring capabilities.
- Define and track key observability metrics and KPIs to assess system performance and efficiency.
- Leverage tools like Dynatrace or other monitoring platforms to provide real-time insights and analytics.
- Provide guidance on best practices in observability and proactive incident prevention.
- Prepare reports and dashboards that offer actionable insights for IT and business stakeholders.
- Ensure alignment of observability strategies with ITIL standards and organizational objectives.
Qualifications
Requirements
At least 4 years of experience in monitoring roles.Native Hungarian proficiency and professional English proficiency, both written and spoken.Proven expertise in observability, monitoring, and event management practices.Hands-on experience with Dynatrace or similar observability platforms.Strong understanding of enterprise IT architectures and operational workflows.ITIL 3 or 4 Foundation certification is a plus.Familiarity with OpenTelemetry and Prometheus is an advantage.Personal traits
Process-oriented mindset with a strong focus on IT service improvement.Ability to translate complex technical concepts into clear, actionable insights.Excellent communication skills, capable of engaging both technical and business stakeholders.Strong problem-solving skills and a proactive approach to IT operations challenges.Additional Information
Why us?
Data-driven innovation & human-centered culture – We combine cutting-edge technology with a supportive, growth-oriented environment.
Global projects & advanced technologies – Work with international clients (New York, Netherlands, Sweden, Scotland) and explore the latest digital tools.
Flexibility & empowerment – Enjoy the freedom to work how it suits you best, with trust, autonomy, and a strong work-life balance.
Continuous learning & fun community – Benefit from mentoring, career development opportunities, and a vibrant team culture with exciting events.