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Observability Specialist

Observability Specialist

HiflylabsBudapest, Hungary
30+ days ago
Job description

Job Description

Responsibilities

  • Design, develop, and implement observability solutions, with a strong focus on monitoring, logging, and event management.
  • Work closely with partners and internal teams to improve IT processes and service monitoring capabilities.
  • Define and track key observability metrics and KPIs to assess system performance and efficiency.
  • Leverage tools like Dynatrace or other monitoring platforms to provide real-time insights and analytics.
  • Provide guidance on best practices in observability and proactive incident prevention.
  • Prepare reports and dashboards that offer actionable insights for IT and business stakeholders.
  • Ensure alignment of observability strategies with ITIL standards and organizational objectives.

Qualifications

Requirements

  • At least 4 years of experience in monitoring roles.
  • Native Hungarian proficiency and professional English proficiency, both written and spoken.
  • Proven expertise in observability, monitoring, and event management practices.
  • Hands-on experience with Dynatrace or similar observability platforms.
  • Strong understanding of enterprise IT architectures and operational workflows.
  • ITIL 3 or 4 Foundation certification is a plus.
  • Familiarity with OpenTelemetry and Prometheus is an advantage.

    • Personal traits

  • Process-oriented mindset with a strong focus on IT service improvement.
  • Ability to translate complex technical concepts into clear, actionable insights.
  • Excellent communication skills, capable of engaging both technical and business stakeholders.
  • Strong problem-solving skills and a proactive approach to IT operations challenges.

    • Additional Information

    Why us?

    Data-driven innovation & human-centered culture  – We combine cutting-edge technology with a supportive, growth-oriented environment.

    Global projects & advanced technologies  – Work with international clients (New York, Netherlands, Sweden, Scotland) and explore the latest digital tools.

    Flexibility & empowerment  – Enjoy the freedom to work how it suits you best, with trust, autonomy, and a strong work-life balance.

    Continuous learning & fun community  – Benefit from mentoring, career development opportunities, and a vibrant team culture with exciting events.

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    Specialist • Budapest, Hungary