Hello there! We’re Vodafone Intelligent Solutions (also known as VOIS) and we’re looking for a
CoE M365 Operations Engineer - Greek Speaking
What you’ll do :
- Act as a technical owner for all customer activities execution including new customers and products onboarding as well as migration activities ( Setting MS onboarding environment , Setting Up & managing user accounts , ..)
- Ensure the effective transfer to Service Operations of new customers and services.
- Acts as customer SPOC, where s / he is customer facing and involves where face to face (virtually) or screen access is required to provide MS365 technical consultancy.
- Own service transition processes and ensure these are communicated and followed throughout the IT function.
- Ensure all Service Design and end to end support models are reviewed and implemented for any changed or new service, including new system batches and MS releases deployments
- Is able to spot and identify processes subject for automation ( scripting ), and acts as owner for automation activities including implementation and testing
- Oversee IT asset transfers.
What you’ll bring to the team :
0-1 years Experience Troubleshoot various Microsoft 365 issues including connectivity and mobilityMicrosoft 365 Certified : Fundamentals is a mustFluent language skills in Greek and English .Urge to work in the IT field.Can do attitude.Bachelor’s degree in the IT field is a plus.Any type of experience in a similar role is a plus.In return we provide you with :
A dynamic environment where innovative ideas are always welcomeA collaborative community where your professional goals and work are supported by a diverse teamAccess to internal and external trainings via other providersA supportive internal coaching and mentoring cultureCorporate assets including a laptop and mobile phone with One Business Mobile Superior subscription (unlimited voice, text message, and data within the EU)Cafeteria packagePrivate Medical ServicesEmployee Assistance Program to support your well-being and mental healthLife and accident insuranceYou can work remotely overseas for 20 days a year16 weeks fully paid parental leave. This applies to all non-birthing partners who become parents due to birth or adoptionYou and your family members can enjoy several discounts from our partnersYou will be working in a hybrid model, which means 3 days working from home with 2 days office visit per weekWhat you need to know about us
We are the engine that powers Vodafone around the world : our work impacts millions of people around the globe every day. If you want to experiment and learn fast, integrated into an international, multicultural and inclusive team, then _VOIS is the place for you.
movewithus #VOIS #VOISHU #LI-Hybrid#_VOIS