Cloud CRM Consultant (Remote)

The Role

Application Management Services (AMS) are provided to our Commercial customers after they have started using Veeva applications. Our purpose is to be our customers’ trusted partners and ensure that they leverage the additional value Veeva applications offer.As a Veeva Cloud CRM Consultant, you will join our dynamic team, where collaboration and strong bonds are at the heart of what we do! You will provide application consulting services to the Veeva Commercial Cloud product suite, primarily on the Veeva Vault CRM application, but will potentially develop expertise across other Commercial products. You will identify customer requirements, perform configuration changes to the system, activate new product features and act as an advising partner.This is a remote, full-time role with Veeva. Qualified candidates must be legally authorized to be employed in Europe. Veeva Systems does not anticipate providing sponsorship for employment visa status for this employment position. Although this is a remote position, working off-site with accounts within the EMEA region, occasional travel to our Budapest hub will be necessary.

What You'll Do

• Proactively drive customers towards Veeva and industry best practices
• Understand complex business processes and translate them into technical requirements
• Perform system configuration changes and data migrations
• Activate new product features and ensure seamless integration
• Troubleshoot system issues and provide timely solutions.
• Develop and deliver training materials and conduct training sessions
• Create analytical reports to support business decision-making
• Collaborate with internal teams to ensure client satisfaction

Requirements

Nice to Have

Perks & Benefits