German Speaking Customer Service for Construction industry -Remote in Greece

Patrique Mercier Recruitment FR is pleased to announce an exciting opportunity for a German Speaking Customer Service Representative in the Construction Industry. This position is aimed at individuals passionate about providing excellent service while working within a dynamic sector. Join our team and support clients in managing their needs related to construction projects and services.

Responsibilities

• Deliver top-notch customer service to German-speaking clients in the construction industry through phone, email, and chat.
• Assist clients with inquiries related to products, services, and project details.
• Provide support with order processing, delivery schedules, and product availability.
• Manage customer complaints and feedback professionally, ensuring timely resolution and client satisfaction.
• Maintain a comprehensive understanding of construction materials, tools, and services offered.
• Collaborate with project managers and sales teams to inform clients about ongoing projects and updates.
• Document all customer interactions accurately and contribute to reporting and analytics for service improvement.

Requirements

Benefits