Senior IT Support Specialist

Service Desk Analyst Role

We are seeking an experienced Service Desk professional to join our team. As a Service Desk Analyst, you will be the primary point of contact for customers and will be responsible for resolving IT-related issues and responding to customer inquiries.

You will provide remote support via phone, email, or chat and assist high-profile clients using your language skills.

The ideal candidate will possess a strong educational background and previous experience in Service Desk, Help Desk, or Customer Support roles.

Strong interpersonal skills and a solution-oriented approach are essential for this role.

Bonus requirements include knowledge of Windows, Office 365, and network troubleshooting.

We offer a comprehensive benefits package, including private healthcare, and access to a wide range of training programs for personal and professional development.

Career growth opportunities across different teams and functions are also available.

This is a stable position at a long-established international organization with a modern, inclusive work environment.