Dutch Speaking Customer Experience Agent - Work Remotely in Greece

Join Mercier Consultancy MD as a Dutch Speaking Customer Experience Agent and enjoy the flexibility of working remotely from Greece! We are looking for enthusiastic individuals who are dedicated to providing outstanding service to our Dutch-speaking customers. This role offers you the opportunity to engage with clients, assist with their inquiries, and contribute to their overall satisfaction.

Key Responsibilities

• Provide excellent customer support in Dutch through various platforms, including phone, email, and chat.
• Handle inquiries effectively, ensuring customer concerns are resolved in a timely manner.
• Maintain accurate records of customer interactions in our CRM system.
• Identify opportunities to enhance the customer experience and recommend solutions to improve service delivery.
• Collaborate with the team to share insights and feedback regarding customer trends and needs.
• Keep up to date with product knowledge, trends, and best practices in customer service.

Requirements

Benefits