Mercier Consultancy MD is excited to offer a position for a Swedish Speaking Client Service Representative . This opportunity allows you to join our team while enjoying the benefit of paid relocation to Greece, a destination known for its stunning landscapes and rich culture!
In this role, you will be the primary contact for our Swedish-speaking clients, ensuring they receive the highest level of support and assistance. Your exceptional communication skills will be key to creating strong relationships and maintaining client satisfaction.
Your Key Responsibilities :
- Provide outstanding customer service to our Swedish-speaking clients through phone, email, and chat.
- Handle client inquiries and resolve issues in a timely and professional manner.
- Accurately document all client interactions in our CRM system for effective tracking and follow-up.
- Collaborate with internal teams to enhance client service delivery.
- Stay knowledgeable about our products and services to provide precise information to clients.
Requirements
What We Are Looking For :
Fluency in Swedish (both written and spoken); proficiency in English is preferred.Experience in customer service or a similar role is beneficial.Strong communication and interpersonal skills.A proactive approach to problem-solving with a focus on client satisfaction.Comfortable with technology and a willingness to learn new systems quickly.A friendly and approachable attitude towards clients.Willingness to relocate to Greece, with benefits of paid relocation.Benefits
What We Offer :
Competitive Monthly SalaryFully Paid Relocation PackageMonthly Performance Bonus2 Extra Salaries Per YearHealth InsuranceAnd Much More...