SEON is the leading fraud prevention system of record, catching fraud before it happens at any point across the customer journey. Trusted by over 5,000 global companies, we combine your company’s data with our proprietary real-time signals to deliver actionable fraud insights tailored to your business outcomes. We deliver the fastest time to value in the market through a single API call, enabling quick and seamless onboarding and integration. By analyzing billions of transactions, we’ve prevented $200 billion in fraudulent activities, showcasing why the world’s most innovative companies choose SEON.
As a Senior Technical Program Manager at SEON, you'll play a crucial role in transforming SEON's product vision into reality. You will spearhead strategic initiatives across our fraud prevention, risk, and compliance product suite, as well as various engineering-driven projects. This involves coordinating with Product, Engineering, and other stakeholders to ensure successful outcomes in a fast-paced, high-growth environment. We're looking for a leader who can bring clarity to complex projects, thrives in ambiguity, and can help shape our processes as we strive for operational excellence.
This role reports into the Senior Director of Program Technical Management.
This role offers flexibility and is based in our Budapest office with a hybrid schedule of being in the office approximately three days per week.
What You'll Do
- Lead and manage complex technical programs from initiation to completion, ensuring alignment with strategic objectives.
- Define and refine program scope, objectives, and deliverables in collaboration with product management, engineering leads, and other cross-functional teams.
- Develop and maintain comprehensive program plans, including timelines, resource allocation, risk assessments, and communication strategies.
- Proactively identify, track, and mitigate program risks and issues, developing contingency plans as needed.
- Facilitate effective communication and collaboration among all stakeholders, ensuring transparency and alignment on program status, decisions, and challenges.
- Utilize data-driven insights to facilitate effective decision-making and enhance the reporting of delivery metrics.
- Adapt to changing project responsibilities and priorities, demonstrating flexibility and a solution-oriented mindset.
- Drive continuous improvement in program management processes and tools, contributing to the evolution of our Program Management Office.
- Design program governance frameworks that balance agility with accountability.
- Mentor and guide junior team members on program management best practices.
- Evangelize a culture of accountability, continuous learning, and operational excellence.
- Build strong relationships with key stakeholders across all organizational levels.
What You Bring
Bachelor's degree in Computer Science, Engineering, or a related technical field with a minimum of 5 years of technical program management experience OR 7+ years of technical program management experience, within the B2B SaaS sector as a plus.Proven ability to deliver complex technical programs successfully within a startup or high-growth setting.Deep understanding of software development life cycles (SDLCs) and Agile methodologies (Scrum, Kanban), complemented by proficiency in project management tools such as Jira and Confluence.Experience in developing and enhancing scalable processes.Exceptional communication, interpersonal, and stakeholder management skills, with an emphasis on executive communication.Adept at navigating ambiguity, adapting to change, and achieving results in dynamic environments.Strong analytical and problem-solving capabilities, coupled with meticulous attention to detail.Demonstrated capacity to influence without direct authority.PMP, CSM, or other pertinent certifications are considered a plus.Experience within the fraud prevention, security, or FinTech sectors is also a plus.