Danish Speaking Customer Experience Agent - Work Remotely in Greece

Mercier Consultancy MD is thrilled to offer an opportunity for a Danish Speaking Customer Experience Agent to join our remote team based in Greece! We are seeking passionate individuals who excel in customer service and are dedicated to providing exceptional support to our Danish-speaking clients. This role enables you to make a significant impact on our customer relationships while enjoying the benefits of remote work.

Key Responsibilities

• Deliver excellent customer support in Danish via multiple channels, including phone, email, and chat.
• Efficiently address customer inquiries and resolve issues to enhance customer satisfaction.
• Accurately document interactions and maintain records within our CRM system.
• Gather and analyze customer feedback to identify opportunities for service improvement.
• Collaborate with team members to share insights and develop strategies for improving the customer experience.
• Stay current on company products, services, and best practices in customer service.

Requirements

Benefits