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Professional Services Consultant - SAP

KofaxBudapest, HU

30+ days ago

Job description

Job Purpose

The Professional Services Consultant is a member of our consulting group that delivers configurable solutions to our end user customers and partners. The Professional Services Consultant is represented to our Partners and End Users as being the subject matter expert in the configuration and customization of all Tungsten Automation Corporation products.

Key Responsibilities

The Professional Services Consultant must be able to :

Deliver Tungsten Automation Corporation solutions to customer based on requirements document

Provide technical leadership to customer on the Tungsten Automation Corporation solution as configured to the customer’s requirements

Work closely with project manager to keep projects on schedule and within budget

Function as the Tungsten Automation Corporation subject matter expert

Work independently in developing a solution per the customer’s requirements

Document all customer-specific configuration

Install Tungsten Automation Corporation configuration in customer environments when not implementing cloud / SaaS solutions.

Required Skills

Skills and Knowledge Required

Strong written communication, clear verbal communication and presentation skills to enable interactions with a global employee and customer base

Multiple language skills are a plus (E.g., French, German, Dutch, etc.)

Consultative communications style, effective listener

Work collaboratively with team members, u nderstand team objectives and help team meet these objectives

Understand customer’s goals and objectives

Adhere to established work schedule and plans

Demonstrate attention to detail

Demonstrate strong listening skills, asking questions to clarify for understanding

The ability to develop and manage multiple projects and project teams simultaneously while remaining detail-oriented

Strong technical, analytical, and problem-solving / troubleshooting skills

Understanding of software development, architecture and customization

Familiarity with Enterprise Application Services

SQL Server based skills; in areas such as MS SQL Server architecture, design, and tuning

Experience writing scripts using SQL, PL / SQL, and ASP.NET programming languages

Ability to understand the functional design and technical project requirements

Working knowledge of one of the following domain : AP, AR, Payroll, HR, etc. workflow, BPR and / or SAP

Escalate support issues with appropriate internal resources when necessary

Transfer / share technical knowledge to others team members

Accurately and professionally document all work

Proficient with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Visio)

Ability to work alternative shift and client hours when necessary

Ability to travel to customer project locations as needed

German language and English language skills required

Required Experience

Qualifications

Experience with Tungsten Automation Corporation products or equivalent products from both a functional and technical perspective

Bachelor’s Degree or equivalent in Computer Science, Information Systems or related specialization.

3+ years’ experience in the field or a related area preferred

Must have excellent communication skills, strong organizational abilities and a high degree of attention to detail.

Consultative communications style, effective listener

Good presentation and organization skills

Ability to collect and document business requirements, technical requirements and process flows

Tungsten Automation Corporation, Inc. is an Equal Opportunity Employer M / F / Disability / Vets

While the job description describes what is anticipated as the requirements of the position, the job requirements are subject to change based upon any changing needs and requirements of the business.